Ordering Information

How it All Works -

Our ordering process ...

Our shipments of live rock, corals, or fish are sent to your local airport. We ship to just about all major U.S. airports. You may send us an e-mail us before placing your order to inquire regarding your nearest major airport. At that time, we can tell you what your approximate shipping costs will be.

Shipping Information - "Gettin' the Goods"

Destinations & Rate Information

Terms & Conditions

Our E-mail


For live rock, coral, or fish orders ...

After we have received your order and know what the shipping schedule is going to be, you will receive an e-mail telling you when your shipment is expected to arrive LAX and when it is expected to arrive at your local airport.

When your live rock, corals, or fish have arrived to LAX and have been shipped on your airline, you will receive an e-mail letting you know what flight your shipment is expected to be on and when it's scheduled to arrive at your airport. At this time, you will also receive other pertinent information regarding your shipment, as well as contact information for your airline. If you have any questions along the way, you may either e-mail us or call us. Your shipping payment is made directly to the airline when you pick up your order.

Leadtimes for the various livestock products can fluctuate and are dependent on where your live rock or corals originate from, as the incoming flights may arrive on different days. Due to this, ship days may vary. Also, we place our orders several days in advance of the incoming shipments. If your order is placed prior to our ordering day, your order may arrive in approx. five days (or sooner), but if your order is placed just after our ordering day (deadline), your order will more than likely arrive with the subsequent incoming shipment, which can be a week+ later. Also, there can be delays during certain times of the year. Planning ahead is crucial when scheduling your livestock order ... if you would like to find out what the shipping schedules are in advance of placing your order, just send us a message or give us a call.

Your phone number will be required upon ordering ... thank you!

After you have placed your order, please be sure to visit our Order Confirmation page ... thank you!

Our toll-free phone:

(866) 874-7639
(855) 225-8086

Monday through Friday from 9:00 a.m. to 5:00 p.m.
(Central Time)

If you should have trouble with the first number, please use the second one.

If we are temporarily unavailable for some reason, please leave a message ...
we will return your call as soon as possible. Thank you!

If you own a store and wish to inquire about our products, please send us
an e-mail and let us know where you are located.

Notes -
International orders for live rock, corals, or fish cannot be accepted. Meetings at LAX are not considered.

Also ... although not the norm, airline delays or mishandling can occur. Unfortunately, we have no control over this and cannot be held 100% responsible.

Terms & Conditions

For live rock, corals, or fish, please see the following ...

Vanuatu Live Rock
Live Rock Photos & Pricing

To place your order on-line ...
Live Rock Ordering Page

Soft Corals

Coral List Central

Corals Directory

Corals Selection Guide

Corals Information

Acropora Sale

Acropora Ordering Page

Fish List Central

Marine Livestock Lists
(.pdf pages)
Terms & Conditions

Cancellation Policy

Order Confirmation Page

Our E-mail

Site Map

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